Browsing All posts tagged under »call center«


July 18, 2012


Cyber crime division warns of fraudulent online sales The Viagra you’re buying through the Internet may be fake – and it could be coming from agents selling them in Cebu. This scenario unfolded when police raided a call center in Mandaue City to search for evidence of the fraudulent on-line sale of Viagra and other […]

‘BPOs are good but not enough for PH economy’

July 6, 2012


The Philippines has to increase labor productivity and diversify its economy to have sustained economic growth that benefits the poor. Norio Usui, senior country economist of the Asian Development Bank (ADB), stressed this in a presentation to business leaders on “Taking the Right Road to Inclusive Growth” held in the Marriott in Cebu City. Despite […]

8 US firms to set up shop in Cebu

March 23, 2012


Cebu is no longer just a call center haven. It’s maturing into higher value services. The boom in business process outsourcing (BPO) has actually shown a changed trend with non-voice services leading the way, according to an investment official. “There are more non-voice processes done here now,” said Joel Mari Yu, managing director of the […]

Call center agent scares people as zombie to help poor children

October 17, 2011


  A19-YEAR-OLD call center agent is one of the 60 zombies who will try to scare passersby inside their horror booths so that they can help make indigent children in the city happy. Jason Bihag of barangay Mantuyong has been joining Mandaue City’s Horror Booth for a Cause since it started five years ago. The […]